At rawattires, Managed by Nexora Innovations, we are dedicated to delivering a seamless and worry-free shopping journey. In this document, “we,” “us,” and “our” refer to Nexora Innovations, while “you,” “your,” and “user” signify you, our valued customers. We recognize that fashion choices may change, and at times you might need to cancel an order. Below is our cancellation policy designed to guide you through the process:
You may cancel your order within 24 hours of purchase or prior to shipment, whichever comes first.
After an order has been dispatched, it is not eligible for cancellation. However, you may request a return once the item is delivered, in accordance with our Return & Refund Policy.
At present, we do not allow changes to products or shipping addresses once the order is confirmed. If modification is required, you will need to cancel the order (if still eligible) and place a new one.
For any cancellation-related requests, please connect with our customer care team at: nexorainnovations1@gmail.com
We value your understanding and ongoing trust. Should you have questions, please feel free to reach out to us.